Mineled is committed to providing safe, efficient, and reliable logistics services for customers worldwide. Based on different order types, product requirements, and customer shipping preferences, we offer flexible shipping solutions to ensure LED display products are delivered safely and on time.

1. In-Stock Product Delivery Time

For in-stock products, Mineled will arrange shipment as soon as possible after order confirmation.

By default, in-stock products are shipped via international air freight. The estimated delivery time is as follows:

• Europe: Approximately 7–12 business days
• North America: Approximately 7–15 business days
• South America: Approximately 10–20 business days
• Middle East: Approximately 8–15 business days
• Asia: Approximately 5–10 business days
• Africa: Approximately 10–20 business days

The above delivery times include normal international transportation and customs clearance procedures.

Actual delivery times may vary depending on the destination, local logistics conditions, holidays, customs inspections, or other unforeseen circumstances.

2. Custom Product Lead Time

For customized products, including special dimensions, parameter adjustments, structural modifications, functional configurations, or other personalized requirements, an additional 3–5 business days of production time is usually required, in addition to the standard shipping time.

The exact production schedule will be confirmed based on product specifications, order quantity, and customization requirements, and will be provided during order confirmation.

3. Customer’s Own Shipping Arrangements

If customers have their own logistics partners or preferred shipping methods, Mineled can cooperate with the requested arrangements.

When customers use their own shipping channels:

• The product price includes domestic transportation costs to the customer’s designated warehouse or logistics handover location.
• International transportation, destination delivery, customs clearance procedures, and related charges will be handled by the customer.

If required, Mineled can also provide professional shipping recommendations to help customers choose the most suitable transportation solution.

4. Shipping Cost Information

Shipping costs are calculated based on the following factors:

• Product weight and volume;
• Order quantity;
• Shipping destination;
• Transportation method.

Mineled will clearly specify shipping costs and included services during the quotation process, ensuring customers have a clear understanding of the total project cost.

For standard shipping solutions, Mineled can provide integrated logistics options including transportation, customs clearance, and destination delivery according to customer requirements.

5. Customs Duties and Import Charges

Mineled provides flexible shipping solutions based on the logistics requirements of different countries and regions.

For shipping solutions arranged by Mineled:

• International transportation costs;
• Customs clearance services;
• Applicable import duties and related charges (when specified in the quotation)

will be coordinated and arranged by Mineled.

Customers do not need to manage complicated logistics procedures, and products will be delivered according to the agreed shipping terms.

If customers choose their own shipping channels, international transportation, import clearance procedures, and related taxes or charges will be handled by the customer.

6. Shipment Tracking

After shipment, Mineled will provide relevant tracking information or tracking numbers according to the selected transportation method.

Customers can monitor shipment progress through the provided logistics information.

If any transportation issues occur, Mineled will actively assist customers with tracking inquiries and provide necessary support.

7. Product Inspection Upon Delivery

As LED display products are precision electronic equipment, customers are advised to inspect the shipment promptly after receiving the goods:

• Check whether the product quantity is complete;
• Check whether the packaging has any visible damage;
• Verify that the product model and configuration match the order requirements.

If any damage or product issues occur during transportation, please contact Mineled promptly and provide relevant photos or videos for quick assistance.

8. Special Area Delivery

Certain remote areas, special regions, or locations with limited transportation conditions may require additional delivery time or incur additional charges.

For orders involving special delivery areas, Mineled will communicate the relevant details in advance during order confirmation and provide suitable shipping recommendations.

9. Professional Product Packaging

To ensure the safety of LED display products during long-distance transportation, Mineled uses professional protective packaging solutions for all products.

Packaging measures include:

• Shock protection;
• Moisture protection;
• Product fixation;
• Long-distance transportation protection design.

Through professional packaging, the risks caused by impact, compression, and environmental changes during transportation are minimized, ensuring products arrive in excellent condition.

Mineled Global Logistics Commitment

With a comprehensive supply chain system, professional packaging solutions, and efficient logistics coordination, Mineled is committed to providing customers worldwide with stable, transparent, and convenient shipping experiences.

Whether for standard products or customized projects, Mineled provides suitable transportation solutions based on customer needs, ensuring every LED display product arrives safely and efficiently at the project location.